UserJot Pricing & Review (2026): Plans, Costs, Pros & Cons

UserJot is a feedback board, public roadmap and changelog tool for small SaaS teams. This UserJot pricing guide covers what each plan costs, what it unlocks and where the pricing page leaves gaps.

UserJot has three plans in 2026, all flat-priced with unlimited users and posts. Free costs $0 with 2 feedback boards, a public roadmap and a changelog. Starter costs $29 a month and adds a custom domain, private boards, guest posting and one integration. Professional costs $59 a month for unlimited boards, SSO and branding removal.

Prices checked on userjot.com/pricing and UserJot's help center on October 25, 2026.

UserJot Pricing at a Glance (2026)

This grid follows the "Compare every plan" table on UserJot's pricing page, as of October 2026.

• Unlimited users on every plan. Each plan has unlimited users, posts and the in-app widget. "End users" are people who post, vote and comment. The Free card says "Free, forever."
• A 14-day trial. You get 14 days free the first time you subscribe to Starter or Professional.
• Monthly prices only. No yearly price or annual discount is shown. Yet the Manage your plan help article says you can switch to yearly billing in your billing settings.

*The team member limit is unclear. The table lists Unlimited on Starter, but the Professional card adds "Unlimited admin roles" as an extra. That implies Starter stays at 3, so confirm with UserJot if you need a fourth admin.

UserJot Plan Details That Are Easy to Misread

Private Boards Are Author-Only, Not Customers-Only

A UserJot private board is not a members-only voting board. Admins see every post, each author sees only their own, and other users see nothing. It suits bug reports or account issues, and it is turned off on Free.

Automatic Login vs Single Sign-On

Automatic login, on Starter and up, carries customers who are signed in to your app onto the board. Single sign-on, on Professional only, sends them to your own login page, which returns them with a signed JWT. Both are for your customers, not for your team's own login.

Branding, Domain and Language

Most branding controls work on every plan: logo, name, color, theme and language. Only hiding "Powered by UserJot" needs Professional.

The custom domain (Starter and up) puts your board at feedback.yourdomain.com once you add the DNS records UserJot shows. Public pages detect each visitor's language or use one fixed language.

What Pushes You Onto a Paid UserJot Plan

These needs force an upgrade from the UserJot free plan, as of October 2026.

Guest posts follow your moderation settings. The Slack page says Free includes no integrations. And hiding the "Powered by" line alone costs $30 a month more than Starter.

What UserJot Costs per Year

These are monthly list prices from October 25, 2026, since no yearly price is published. Prices exclude tax under UserJot's Terms of Service.

The price does not move with users or votes. For scale, Canny Pro is $79 a month at 100 tracked users and $529 a month at 1,000, both billed yearly, per its billing help article (October 2026). For comparison, see Sleekplan pricing, Upvoty pricing and Frill pricing, three other feedback board tools.

The Fine Print: Trial, Refunds, Beta Pricing and Integrations

• Trial. Public pages do not say if the 14-day trial needs a card. The older Terms (May 23, 2024) say an upgrade from Free is charged at once, so check the billing page first.
• Refunds and tax. The Terms give a 30-day no-questions-asked refund. Fees exclude tax, Stripe handles payments, and LogSnag LLC runs UserJot.
• Plan changes. Other upgrades and downgrades apply from the next billing cycle. If you cancel mid-month, it takes effect at once, and unused time is not prorated.
• Price changes. UserJot tends to exempt existing customers from price changes. If it does raise their prices, it promises at least 30 days' notice by email.
• Chat and Juno. Conversations (live chat and a shared inbox) and the Juno AI agent are in beta and not in any plan's price yet. The help center says Conversations will join the paid plans after beta.
• Integrations. Slack and Discord ship today, per the changelog of August 6, 2025. The public roadmap still lists Linear (141 votes), Zapier, GitHub and Segment as Planned on October 25, 2026.
• Developer tools. A REST API, an MCP server (May 2026) and a beta Swift SDK for iOS and macOS are in the docs. The pricing page does not say which plans include them.

UserJot Review: What It Does Well

• A real free plan. Unlimited users and posts, two boards, a roadmap, a changelog and the widget, with no time limit.
• Flat pricing. The pricing FAQ says a request with a thousand votes costs the same as one with ten. Founder Shayan Taslim wrote on DEV Community in April 2025 that he wanted fair pricing without steep jumps.
• A clear workflow. Six statuses, stale-item prompts and a Trending sort. AI auto-tagging and suggested duplicate merges speed up triage.
• Closing the loop. Voters and commenters are followed automatically and emailed on status changes. Some of those emails accept replies.
• Easy migration. It imports from Canny, Nolt, ProductRoad and CSV, and offers hands-on help.

UserJot Cons and Limits

• Paywalls on the basics. A custom domain, private board, guest posting or moderation needs Starter at $29 a month. Removing "Powered by UserJot" needs Professional at $59 (October 2026).
• Few integrations. Starter allows one integration, and only Slack and Discord are live.
• Gaps on the pricing page. The Starter admin limit contradicts itself, and no yearly price is shown.
• Beta pricing risk. Chat and Juno are free only while in beta.
• No surveys. The site and help center list no NPS, CSAT or survey tool (October 25, 2026).
• Fixed statuses. The help center and API reference show six set statuses, and custom ones are not documented.

How These Tools Were Compared

Every fact here comes from public pages checked on October 25, 2026. For UserJot, that means the pricing page, homepage, help center, docs, Terms, changelog and public roadmap. Canny's figures came from its own pricing pages the same day.

No account or trial was used. Upgrade prompts on Free come from the help center. Statuses were checked in the help center and API reference, and integrations on the public roadmap.

Four questions stay open: whether the trial needs a card, whether Starter allows a fourth admin, the yearly price, and what chat and Juno will cost. Ask UserJot, or check them during the trial.

Who Should Pay for UserJot (and Who Should Not)

Pay for it if you run a small web SaaS team that wants feature request software with unlimited voters. It also suits teams leaving Canny over tracked-user billing, and teams that want an API or MCP server for their own agents.

Skip it if you need Linear or Zapier sync today, NPS or CSAT surveys, or custom statuses. It also fits poorly if you would rather not pay monthly for a tool you will keep for years.

A One-Time-Purchase Alternative: Tiny Team Feedback

Tiny Team's Feedback module does the same board, roadmap and changelog job with a different pricing model. It is a one-time purchase for your whole organization, with no subscription and no per-seat or per-voter fees. Its free trial needs no credit card, and nothing is charged automatically.

It offers as many public or team-only boards as you need, with 1 to 20 custom statuses per board. It adds a scheduled changelog with subscriber emails, plus NPS, CSAT, customer effort and product-market fit surveys by link or website popup. The portal can run on one custom subdomain, with an embeddable widget.

The gaps are real: no free plan, no AI, no integrations, API or webhooks, and no SSO or automatic login. There is no anonymous posting (customers verify their email first), no moderation queue and no data import, so pick UserJot if you need any of those.

If a board, a roadmap, a changelog and surveys cover what your team needs, see current prices or create a free workspace and start the Feedback trial when you're ready.

Final Verdict

UserJot's Free plan is generous, and its flat pricing never punishes growth in voters. Starter at $29 a month is the realistic plan for a branded board. Professional at $59 is mostly for SSO, many boards, several integrations or removing branding (October 2026 prices).

Watch the beta pricing of chat and Juno, and the short integration list. Teams that only need a board, roadmap, changelog and surveys, and would rather not pay monthly, should price a one-time option like the one above first.

Frequently Asked Questions

Is UserJot free?

Yes. The UserJot free plan costs $0 with no time limit. It includes unlimited posts and users, 2 boards, 3 admins, a public roadmap, a changelog and the widget (October 2026). A custom domain, private boards, guest posting, moderation and integrations need Starter at $29 a month.

How much does UserJot cost per year?

At the published monthly prices, Starter costs $348 a year and Professional $708, before tax (October 2026). The pricing page shows no yearly price. The help center says you can switch to yearly billing in Settings, Billing, so check the yearly figure there.

Does UserJot charge per user or per seat?

No. Every plan, Free included, has unlimited users and posts, so more customers and votes never raise the bill. The one cap is team members: 3 on Free, and the pricing page contradicts itself on whether Starter allows more.

Does UserJot include SSO?

Automatic login is on Starter and Professional. Single sign-on with a signed JWT, plus board login modes, is on Professional only. Both control how customers sign in to your feedback board, not how your own team logs in.

What do UserJot pricing reviews say?

Review sites say little so far. G2 listed one review, rated 5/5, on October 25, 2026, which is too few to show a pattern. For now, the pricing page, help center and public roadmap are the best guide to what you will pay.